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Public Librarians' Chat: Techniques for enhancing user experience

Understanding and analyzing where, when, why and how users are engaging with your library services can lead to better library services and improved (more satisfying) user experience. During this webinar we will be talking about some trends impacting public libraries, provide a brief overview of user design research techniques and provide examples of how some of those techniques may be used to improve and create a more satisfying user experience.

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Thursday, July 12, 2018
11:00am - 12:00pm
Online webinar
Alaska State Library ~Statewide

Event Organizer

Profile photo of Julie Marie Niederhauser
Julie Marie Niederhauser

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